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Making tomorrow better, today.

A wholesome mental health approach



In-Person or Teletherapy


Individual Psycotherapy

In a therapeutic caring environment of trust between client and therapist together they will explore the areas that the client wants to improve. Licensed Psychotherapists will help diagnose and develop an individualized treatment plan with attainable goals. That progress will be closely monitored by both the client and therapist.

Partial Hospitalization Program (PHP)

PHP Services are designed to provide patients with an intense level of care. PHP services are outpatient and consist of four group therapies, five days a week. Patients also see our Medical Director for psychotherapy. Transportation and lunch is provided. We are currently accepting Medicare for PHP services. 

Intensive Outpatient (IOP)

IOP services are intended as a step-down from Partial Hospitalization. IOP services consist of counseling at least three days a week, multiple sessions a day. IOP patients usually see therapists and have family therapy sessions.

Individual substance abuse counseling

Individual substance abuse counseling is offered by certified experienced professionals. Patients in need of exploring in depth the cause of the illness will be assisted in developing the necessary tools that will make the road of recovery a successful one

Family Therapy

Couples and Family communication sessions are offered to those who seek to acquire the tools that will help them overcome the limits they confront in their present communication style. Better listening and talking skills are identified and practiced under the supervision of a trained professional, using practical and tested tools.

Professional Life Coaching

We offer professional life coaching for our clients to reach their full potential. Our trained and licensed professional life coach will guide clients in a holistic manner to achieve balance between their mental well-being, their social life, and their career or studies.

Anxiety & Depression

We offer group therapy for those living with anxiety and depression in Spanish and English. Please call or email our office if you're interested in attending our free online group therapy sessions for Anxiety and Depression (Spanish).

Substance Abuse Groups

This group is for clients that seek treatment for their chemical dependency problem. The group therapy environment benefits clients by connecting them with others with similar experiences, and creating momentum for growth in coping, social skills, and insight. We offer groups in English and Spanish. 

Our Team

Our Team

Alfredo Hernandez, LMHC-QS

Chief Clinical Officer

Licensed Mental Health Counselor and Qualified Supervisor. Alfredo has 15+ years of experience as a therapist. He specializes in Substance Abuse, Mental Health Conditions, and Addictions, among others. He treats Adults, adolescents, and children in individual or group therapy.

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Luis G. Cisneros, MBA

CEO & Life Coach

Luis holds a Master’s in Business Administration and a BA in Business Economics. He worked extensively in the private sector prior to joining Improving Lives. Luis is passionate about Mental Health, raising awareness, and reducing the stigma around Mental Health conditions.

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Dr. Ares-Romero

Medical Director

Dr. Ares-Romero is double board-certified, a diplomat of the American Board of Psychiatry and Neurology, and a diplomat of the American Board of Preventive Medicine as a specialist in Addiction Medicine.  She is an Associate Professor for the University Of Miami School Of Medicine, for the Department of Psychiatry and Department of Anesthesiology - Pain Medicine Fellowship.

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Erika Monroy, PCC

International Certified Coach

Erika has been a Professional Certified Coach (PCC) since 2017, licensed by the International Coach Federation. She has over 25 years of experience promoting and educating people on how to achieve a balanced and healthy mental health to increase their personal wellness and productivity.


Sarah Filgueiras, LMHC


IOP, Outpatient & Drug Court Supervisor

Licensed Mental Health Counselor. Figs works closely with children, teens, young adults, and their families in individual and group settings. Figs also works with clients who are in their transitioning and self-discovery years. Specializes in eating disorders, LGBTQ+, and CBT Therapy.


Hector Berges, CAP

Certified Addiction Professional

Hector specializes in helping those with substance abuse. He has decades of experience in this field. He has a very direct yet warm approach to therapy. Hector specializes in individual and group therapy for substance abuse clients.

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Virna Moretti, LMHC


Licensed Mental Health Counselor. Virna is originally from Brazil, where she was trained as a Clinical Psychologist. Virna’s experience includes working with English, Spanish and Portuguese speakers who are going through relationship issues, anxiety, depression, abuse, trauma, self-harm, and addictions.


Della Calvet, MSW, RCSWI


Partial Hospitalization Supervisor

Della Calvet (she, her, ella) is a Cuban-born-and-raised Psychotherapist. Della was trained at Robert Stempbel College of Public Health & Social Work, FIU as a

Licensed Registered Clinical Social Work Intern. Della works closely with teens, young adults, adults, and their families in individual and group settings. Della also works with trauma survivors who are in their path to healing.


Anthony Caloia, RMHCI


Anthony has a doctorate degree in Jurisprudence and a Master’s Degree in Clinical Mental Health Counseling. He is a New York City born and raised psychotherapist. He specializes in Mindfulness in his practices, both in individual and group therapy settings.


Monik Mossini, M.S., RMHCI


Monik is a Brazilian-born-and-raised Psychotherapist.
She earned her degree in Mental Health Counseling with distinction from CAU.
Monik believes an eclectic and individualized counseling approach is important to meet clients' unique needs and achieve high-level success


Jo Aparicio, M.S., RMHCI


Jo Aparicio is a Miami-born-and-raised Psychotherapist specializing in Mindfulness-
based CBT. Jo received her degree from Nova Southeastern University’s College of
Psychology. Jo uses her extensive knowledge of yogic philosophy and practice to
help clients reach acceptance and healing.


Juliana Biundini, M.S., RMHCI


Juliana Biundini is originally from Brazil, Juliana has over 15 years of experience in psychotherapy. Juliana is specialized in Bioenergetic Analysis which is a powerful body-oriented psycho therapeutic approach.  Juliana guides clients through life’s struggles toward empowerment and self-discovery. .


Sara Ochoa, M.S., RMFTI


Sara is a Colombian-born- and raised Psychotherapist.

She earned her Master’s degree in Marriage and Family Therapy from Nova Southeastern University, College of Osteopathic Medicine.


Jaime S. Tallon, PHML, CAP


PMHL, Certified Addiction Professional, CMHP, BACB, TCM, member of the American Psychological Association, Member of the American Association of State Counseling.
I was born in Mexico and I graduated as a doctor in Medicine in Cuba, doctor in psychology and a doctor in psychotherapy in the Pontifical Catholic University of Santiago de Chile.

Administrative Team


Ashley Orozco

Front Desk and HR Manager


Tracy Orozco

Outreach Supervisor


Mary Smyth

Care Coordinator

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Genevieve Perez

Front Desk and Q&A Coordinator

Steven Garrote

Steven Garrote


Steven Garrote

Front Desk and Drug Court Coordinator


Mauricio Urdaneta Perche

Front Desk Coordinator

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Tatiana Aaron

Patient Driver & Care


Madelaine Luna

Patient Driver & Care

What our
Patients Say

A Supportive Hug

Gabriela B.

"I went to see Alfredo some years ago when I needed some guidance on my mental state. I was reluctant, and even bitter about it all at first, but after meeting Alfredo and having just one session with him, I could see that he was going to be able to help me. Little by little Alfredo helped point out some of my poor habits, and even when I refused to change. After several sessions, I can proudly relay that the train never derailed, and Alfredo was instrumental in making sure that I was taking care of my health, myself, and making good decisions."
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