Customer Support Lead
A Bit About Me
Erika Monroy has over 25 years of experience promoting and educating people on how to achieve a balanced and healthy mental health to increase their personal wellness and productivity through the development of their emotional intelligence.
In Mexico, she graduated with a bachelor’s degree in clinical psychology, and then went on to earn a master’s degree in Psycho-Educational Studies at Anahuac University. Likewise, she has a specialized diploma in Neurosciences validated by the Salk Institute for Biological Studies and the Mexican Institute of Neuroscience. She also received a certification in Mindfulness from Leiden University in Netherlands and is a professional Thai masseuse certified by The Watpo Thai Traditional Medical and Ayuravate Association in Bangkok, Thailand.
She has been a Professional Certified Coach (PCC) since 2017, licensed by the International Coach Federation (ICF). She then received a PDA (Personal Development Assessment) international Analyst certification. It is a behavioral assessment that allows professionals to discover and analyze peoples’ behavioral profiles, it helps organizations make smart hiring decisions and create a comprehensive talent management team. As well as creating a career orientation report.
She currently has written, designed, and published two e-books. One related to her specialty, Emotional Intelligence and the second about Personal Re-Engineering.
She has also been fortunate enough to be invited to countless radio shows, TV networks, Newspaper & Magazine publishers, as a mental health expert with the purpose of providing emotional support and psychological assistance to the community.
On her free time she is a creatively oriented passionate traveler and professional body painter, check out https://akinbp.com for more on her art.